Errors @ Brave Bot:
Ran into an error? Here is how you can troubleshoot.
Missing Permissions:
- This error means you have ran a Moderation Command without the correct Permission(s).
- You can NOT grant yourself permissions. Please talk to a server-owner or admin about attaining server-permissions.
Topia Profile Error:
If you encounter error saying "You do not have a Topia Profile", "You do not have a Topia Profile" or etc. This means the command requires you to have a Topia Profile.
How to create a Topia Profile:
- To fix this do
profile, select "Manage Your Profile" and click on the button labelled "Create Profile".
Unknown Error (Code Error):
- An error has occurred with Brave Bot’s code, please wait until the next hotfix/update for the issue to be fix.
Application Did Not Respond:
- Please join the support server & tell a Team Member or Moderator as it is most likely that the bot is offline and requires immediate developer attention. (Linked in the footer)
- If the Bot is Online and is not responding please restart your Discord client. If the error reoccurs after restarting your Discord Client please report this to one of our staff members in our support server. (Linked in the footer)
Usage Limits:
- You have reached the Command's Usage Limit. You must wait until the Usage Limit expires. Click Here to Learn More
Disabled Command:
Note
This error is will only occur for none slash commands.
- Sometimes we disable Commands for rewrites or DB Upgrades. We rarely do this and we always inform our users in advance. We are sorry for the inconvience this error may cause you and your server.
- If your server is over
100,000Members in size you can open a Ticket to claim Brave Bot Pro Membership for all your Moderators, Admins and etc.
Bad or Incorrect Arguments:
Note
This error is will only occur for none slash commands.
- This error means you have inputted an incorrect or bad argument. Please re-run the command with vaild and correct arguments.
Command Not Found:
Note
This error is will only occur for none slash commands.
- You have entered a command that does not exist.
- Or you have entered a command-name or command-alias incorrectly.
Dev Command:
Note
This error is will only occur for none slash commands.
Well Done you found our secret Dev Only commands. For security reasons you are not allowed access to them. There is no way to get access unless you join our Dev Team. Go to our FAQ (Question 7) Click Here
Override Errors:
Note
This error will only occur for "Maitenance(s)" of systems or in forks of Brave Bot.
The system has been disabled by the developer. If it is the offical Brave Bot, please check our support server to find out why the system has been disabled.
Other Errors:
There are a variety of other error mesages that you may get. It should say/outline what went wrong. If you require further assitance please join our Support Server. (Linked in the Footer)
How we handle Errors:
- The Brave Bot Error Handler immediatly picks it up.
- You will then get a Ephemeral Message that will show you what error you got.
- GitLab's Integrated Error Tracking System (Sentry.io) then logs the Error with your Discord User-ID for
90days.
Note
All errors are handled within policy and any changes we make to how we handle errors are announced prior to the change.